Customer Security

The security of your accounts and your information is of utmost importance to us. We consider your trust as one of our most valuable assets. Together with our technology partners, we are committed to providing you with the most secure environment possible.

A Secure Banking Environment

All transactions are performed through secure encrypted lines through Schedule "A" banks only, including the SWIFT interbank network. The SWIFT network links nearly seven thousand customers in 191 countries around the world. It does so through a newly designated secure IP network with ISO compliant message standards.

A Secure Operational Center

We maintain our servers in a secure, internal facility that can only be accessed by authorized senior personnel. We retain redundant hardware, and continually service our on-site power generators to ensure that disruptions are kept to a minimum.

Secure Information

Your privacy is considered in all aspects of our business. We maintain systems to protect the security of your information and to protect your information from unauthorized access.
Here's what we do:

Limit employee access to personal customer information to those with a legitimate business reason for such access.
Inform employees of their responsibility to protect confidential customer information. They are governed by a code of conduct that includes this confidentiality requirement.
Retain your personal information only for as long as it is necessary to maintain and service your account with us.
Conform with safe and sound currency exchange practices as required by law

Customer Security | Customer Privacy | Compliance